Fluidigm | Support

Quick Reference

Pathogen Detection Using the Advanta RT-PCR Kit(FLDM-00192 Rev 03)

Protocol

Pathogen Detection Using the Advanta RT-PCR Kit (FLDM-00191 Rev 03 PROTOCOL)

Quick Reference

Biomark Pathogen Detection Software

faq

How can I download the latest Juno instrument software?

Download the latest version of the Juno™ software from our software page at fluidigm.com/software. Follow the directions in the Juno System User Guide (PN 100-7070) for installation. …

faq

What is the process for redesigning assays?

Redesigned primers or additional primers can be ordered through D3 at d3.fluidigm.com/account/login. …

faq

What is the minimum DNA input for assays using the Advanta NGS Library Prep Reagent Kit?

100 ng input per sample for human genomic DNA or for DNA of equivalent genome size. For larger genomes, contact Fluidigm support (fluidigm.com/contacts) for guidance on input requirements. …

faq

What species and targets do you design assays to?

Advanta™ NGS Library Prep Assays are designed to human species for targets with an associated RefSeq ID, gene name, target sequence, or genome coordinate. …

faq

How do I arrange credit terms?

Our credit application includes your organization’s contact and credit information, trade references and latest financial statements. Complete the form and email it to credit@fluidigm.com. …

faq

Can I change the thermal cycling conditions for my genotyping reactions?

While it is possible to modify existing thermal protocols or create custom thermal protocols, Fluidigm does not support protocol variations other than those listed in the SNP Genotyping User Guide (PN 68000098), and any deviations are at the risk of the user. …